1) Identification data
You are visiting the websitewww.isdin.com/eng property of ISDIN, S.A. (hereafter “ISDIN”).
ISDIN is a Spanish commercial entity, with registered address at la calle ProvenÁals, no. 33, 08019, Barcelona, with Corporate Tax ID no. A - 08.291.924, and is registered in the Commercial Register of Barcelona under volume 2,066, folio 18, sheet no. B-34.314. ISDIN’s contact number is + 34 932402020 and contact e-mail address is consultas@isdin.com.
2) User acceptance.
These terms of use (hereafter the “Terms”) govern the access and use of the website www.isdin.com (hereafter the “Web” or “Website”) that ISDIN has made available to Internet users. User means anybody who accesses, browses, uses or participates in the services and activities of the Website.
Access to the same implies the unconditional acceptance of these Terms.
Through the Website, ISDIN may offer temporary promotional services or actions that will be governed, where appropriate, by their own particular terms, which will be made known to users in each individual case. If the special terms established in each case do not deal with a particular subject in question, what is set out in these terms will be applicable. In the event of a discrepancy between the same, the Special Terms will be applicable.
3) Access to the Website and passwords.
In general, no prior user subscription or registration is required to access and use the Website, notwithstanding that for the use of certain services or content of the same, said subscription or registration will be necessary.
In the event that subscription or registration is required for any content of this Website, user data obtained through said subscription or registration will be protected by passwords chosen by the users themselves.
It is the user’s responsibility not to divulge the password and to protect it from unauthorised use by third parties. The user must notify ISDIN immediately of any unauthorised use of their account or any violation of security regarding the service of the Website, of which the user has become aware.
ISDIN will take the necessary technical and organisational measures to guarantee the protection of personal data and prevent their unauthorised alteration, loss, processing and/or access, taking into account the technology, the nature of the stored data and the risks to which the data are exposed, pursuant to that established by Spanish legislation on Personal Data Protection.
ISDIN shall not be accountable to users for the disclosure of their personal data to third parties for reasons not directly attributable to ISDIN, nor for how third parties unaffiliated to ISDIN use said data.
Notwithstanding the foregoing, only users who are healthcare professionals may access information regarding prescription medication on the Website.
4) Correct use of the Website.
ISDIN may make available to users, either on the Website itself or on satellite websites owned by ISDIN, interactive areas such as blogs, forums and communication areas between registered users for health-related educational purposes, for sharing experiences and knowledge and debating topics based on individual personal experience. In this regard, the following must be adhered to at all times:
· The protection of the personal data of others to whom reference may be made.
· Use the content and services of the Website in accordance with the Law, these Terms, good practice and public order.
· Do not express political or xenophobic opinions.
· Always respond respectfully to the opinions and comments of others.
· Refrain from abusive, defamatory or threatening comments, or comments of a sexual nature.
· Do not make false, inaccurate or incorrect declarations or statements about ISDIN, its executive committee, its employees, the Website or its content.
· Do not present texts, materials or the opinions of others as your own that may violate the intellectual property rights governing others.
· Do not publish the images of third parties (whether older or younger) without having first received their consent and without complying with the applicable legislation.
· Do not destroy, alter, disable or damage in any other way the data, programmes or electronic documentation found on the Website.
· Do not obstruct the access of other users through the mass consumption of IT resources provided by ISDIN, or carry out actions that damage, disrupt or generate errors in said systems or services.
· Do not create user accounts with false data or on behalf of third parties who have not given their express consent.
· Do not introduce programmes, viruses, macros, applets, ActiveX controls or any other logical device or sequence of characters that cause or are likely to cause any kind of alteration to the IT systems of ISDIN or of third parties.
Furthermore, ISDIN reserves the right to unilaterally remove comments and/or photographs hosted on any part of the Website, when there is evidence to suggest that these comments and/or photographs infringe a legal provision, violate the rights of third parties or are used for advertising purposes (SPAM), or when ISDIN deems it appropriate.
Any repeat or serious infringement of the Terms described, or infringement that could involve a breach of the Law, morals, good faith, public order or the principals that govern ISDIN’s activities, will result in a loss of access rights to the Website, as well as possible legal action brought by ISDIN.
5) Advertising.
Parts of the Website may host content from advertisers and sponsors. In this case, the advertisers and sponsors will be solely responsible for ensuring that material submitted for inclusion on the Website complies with all laws that may be applicable.
ISDIN shall not be held accountable for any error, inaccuracy or irregularity that the content from advertisers and sponsors may contain. To submit a complaint regarding the advertising content published on this Website, please contact the Legal Department at the following e-mail address: consultas@isdin.com
6) Third party links.
These Terms refer solely to ISDIN’s Website and content, and are not applicable to possible links or third party websites accessible through the Website.
The destination of these links is not under ISDIN’s control and ISDIN is not responsible for the content of any linked website, for any further links contained in a third party website accessed through the ISDIN Website, or for any change or update of said websites.
The links are provided for informative purposes only, to inform the user of the existence of other information sources regarding a particular topic, and the inclusion of a link in no way represents ISDIN’s endorsement of the linked website.
7) Intellectual and Industrial Property.
The entire content of the Website, unless otherwise indicated, is the exclusive property of ISDIN, including, but not limited to, the graphic design, source code, logos, texts, graphics, illustrations, photographs and other elements that appear on the Website. Equally, all the trade names, trademarks or logos of any kind contained on the Website are protected by the law.
ISDIN does not grant the user any licence or authorisation for personal use regarding its intellectual and industrial property rights, or regarding any other right pertaining to its Website and the services offered by the same.
The user acknowledges that the reproduction, distribution, commercialisation, transformation, and, in general, any other form of exploitation, by any means, of all or part of the content of this Website, constitutes a breach of ISDIN’s, or the owner’s, intellectual and/or industrial property rights.
8) Limitation of liability.
8.1. Responsibility for Website use.
The user is solely responsible for any infringements that may be incurred or any damage that may arise from use of the Website, with ISDIN, its partners, other companies belonging to the group, collaborators, employees and representatives being released from any liability that may derive from the user’s actions.
ISDIN will take all reasonable effort and measures to provide up-to-date and reliable information on the Website. However, ISDIN can in no way guarantee the absence of errors or possible inaccuracies and/or omissions in any of the content accessible through this Website.
The user is solely responsible in the event of any complaint or legal, judicial or extrajudicial action initiated by third parties against ISDIN based on the user’s use of the Website. In this case, the user shall assume all costs, expenses and damages incurred by ISDIN as a result of such complaints or legal action.
8.2. Responsabilidad por el funcionamiento del Web.
ISDIN excluye toda responsabilidad que se pudiera derivar de interferencias, omisiones, interrupciones, virus informáticos, averías telefónicas o desconexiones en el funcionamiento operativo del sistema electrónico.
Asimismo, también se excluye cualquier responsabilidad que pudiera derivarse por retrasos o bloqueos en el funcionamiento operativo de este sistema electrónico causado por deficiencias o sobre carga en las líneas telefónicas o en Internet, así como de daños causados por terceras personas mediante intromisiones ilegitimas fuera del control de ISDIN.
ISDIN está facultada para suspender temporalmente, y sin previo aviso, la accesibilidad al Web con motivo de operaciones de mantenimiento, reparación, actualización o mejora.
8.2. Responsibility for Website functionality.
ISDIN accepts no liability for any interference, omissions, interruptions, computer viruses, telephone faults or disruptions to the operation of the electronic system.
It is further exempt from any liability that could derive from delays or stoppages to the operation of this electronic system caused by faults or telephone line or Internet overload, as well as damage caused to third parties by unlawful interference outside of ISDIN’s control.
ISDIN is entitled to temporarily suspend, without prior warning, access to the Website for maintenance, repair, updating or improvement.
8.3. Responsibility for content.
With the exception of extreme cases stipulated by law, ISDIN shall not be liable for any losses or damages that may be caused by the use, reproduction, distribution or publication, or any kind of activity conducted on texts and/or graphics protected by intellectual property rights belonging to third parties, without the user having obtained prior authorisation from the owners required for its use or intended use.
ISDIN shall not be liable for information sent by the user when same is not aware that the information stored is unlawful or harms the property or rights of a third party liable for compensation. As soon as ISDIN becomes aware that it is hosting data such as that referred to above, it resolves to act diligently to remove them or prevent their access.
In any event, to submit a complaint regarding the content published in any of the sections, please contact the Legal Department at the following e-mail address: consultas@isdin.com.
9) Modification of the Terms of use.
ISDIN reserves the right to amend or update the Terms of use of this Website at any time. It is recommended that the user consult them regularly.
10) Website withdrawal and suspension.
ISDIN may withdraw or suspend at any time and without prior warning, the provision of services of the Website to those users who violate the content of these Terms.
11) Application of the Farmaindustria Code.
As a pharmaceutical laboratory, ISDIN is a member of the National Trade Association of the Spanish based pharmaceutical industry (hereafter “Farmaindustria”); an association comprising the vast majority of innovative pharmaceutical laboratories, representing nearly 100% of prescription medicine sales in Spain.
As a member of Farmaindustria, ISDIN is obligated to comply with the Pharmaceutical Industry’s 2014 Good Practice Guidelines, which is an assurance that ISDIN, as a laboratory, always conducts itself in an ethical, professional and responsible manner both in its interactions with users, as well as with healthcare professionals, medical organisations and patients.
12) Personal data protection.
12.1. ISDIN will take the necessary technical and organisational measures to guarantee the protection of personal data and prevent their unauthorised alteration, loss, processing and/or access, taking into account the technology, the nature of the stored data and the risks to which the data are exposed, pursuant to that established by Spanish legislation on Personal Data Protection.
12.2. The user may submit their personal data to ISDIN by means of the different forms that are on the Website for that purpose. These forms include a legal text pertaining to the protection of personal data, which fulfils the requirements established by the Personal Data Protection Act, Organic Law 15⁄1999, of 13 December, and its implementing regulation, approved by Royal Decree 1720⁄2007, of 21 December.
12.3. Please read the legal text carefully before providing your personal data.
13) Governing law and jurisdiction.
The relationship between ISDIN and the user shall be governed by current Spanish legislation and any dispute shall be submitted to the Courts and Tribunals of the user’s country.
ISDIN will pursue any breach of these Terms and any improper use of the Website, taking all applicable civil and penal action as provided for by law.
