Any questions?

Check out our Frequenty Asked Questions. If you have any other queries, contact us

Deliveries

How can I track my order?

What are ISDIN’s shipping options?

What do I do if I have received the wrong product or missing products?

Orders

How do I place an order?

I have a discount code. Where do I use it?

How can I receive free samples with my order?

Returns

In which cases can I return an ISDIN order?

How can I return an ISDIN order?

LOVE ISDIN

How do I scan the QR to get the points?

What do I do if the product does not have a QR?

What are LOVE ISDIN bonuses for?

Company

What is ISDIN's policy on animal testing?

What actions does ISDIN take to be sustainable?

Account

How do I create an account on ISDIN?

How do I change the personal information on my account?

Do I need an account to buy on the ISDIN website?